1. Introduction
1.1. This Privacy Policy (hereinafter also referred to as the “Policy") applies to our video chat - Coomeet (hereinafter referred to as the “Service"). The term “Service" also includes and refers to a website.
1.2. We strive to ensure the security and confidentiality of your (“You” or “User”) personal data; in this Policy, we explain how your personal data (personal data means any information related to you as a directly or indirectly identified or identifiable natural person that we may store) is collected, they are used, stored, disclosed, and deleted (all of these actions are hereinafter referred to as “processing").
In accordance with this Policy, we may use your personal data in order to:
(a) Identify the User;
(b) Provide the User with access to the functionality of our Service;
(c) Inform the User about our new services and ongoing marketing activities;
(d) To improve and maintain the operation of the Service, as well as to protect it;
(e) To protect and exercise our rights and legitimate interests, as well as the legitimate rights and interests of our Users.
For more information, see Section 2 of this Policy.
1.3. This Policy applies only to the information processed by us. It does not apply to and does not cover the activities of companies that we do not own and/or control, or the actions of employees who do not work for us. Information available through our Service may contain links to third-party applications and/or websites. Any information that you provide to such applications and/or websites is not covered by this Policy, but is subject to the relevant policies of such applications and/or websites.
Be sure to review the privacy policies of any third-party apps and/or websites that you visit. It is the owners of these applications and/or websites who are required to protect and are responsible for protecting personal data and the information you provide to them - we are not responsible for the unlawful use of your personal data by such persons.
1.4. We may periodically update this Policy. We will notify you of changes to the Policy affecting your rights and legitimate interests by email and/or by posting on our website.
2. Your personal data and how we use it
In this Section, we have outlined:
(a) general categories and types of personal data that we may process;
(b) the source of this personal data;
(c) the purposes for which we may process personal data; and
(d) the legal basis of the processing.
2.1. We may process your registration data.
Registration data may include: Your full name, photo (your “avatar”), identification data (for example, a photo of an identity document), username and email address, gender, date of birth, country, region and city of residence, as well as your social media account information. You are the data source. Registration data is required in order for you to access and use the Service. The legal grounds for such processing are your consent, as well as the performance of an agreement between the User and us, the party, beneficiary or guarantor under which you are or will be, and/or the conclusion, on your initiative, of such an agreement.
2.2. We may process your PC or software data.
This category includes all personal data that is automatically sent by the User's installed software, including: the User's IP address, the contents of cookies, personal data that is sent by the browser or other software that allows you to access our Service, as well as the date/time and the requested URL of the page, the identifier an electronic wallet, the name of the cryptographic provider and the exact date/time of sending the SMS message and its contents. If you purchase products and/or services from us, we may collect your first and last name, partial bank card number, and/or other payment information. The legal grounds for such processing are your consent, as well as the execution of an agreement between the User and us by a party, beneficiary or guarantor for which you are or will be, and/or the conclusion, on your initiative, of such an agreement.
We will use all reasonable, commercial efforts to ensure that your bank card number and other payment information provided by you will remain strictly confidential. We only use third-party payment services that comply with GDPR requirements and use industry-standard encryption technology to protect your bank card from unauthorized use.
2.3. We may process your usage data.
Usage data is data about your use of the Service. Usage data is mainly non-personally identifiable information that is made available by web browsers, servers, and services such as Google Analytics, such as browser type, User's language preferences, the site the User clicked through from, and the time of each visit. Other information that we may have access to includes information about how you use the Service (for example, your search query history), your approximate location, etc.
Usage data may include:
1) The data that we collect mainly for the purposes of conducting behavioral statistics, business intelligence and e-mail campaigns (“analytical data"). We collect data about the Service's traffic using the Google Analytics service.
2) Data that we collect mainly for technical reasons, for the purpose of protecting the Service and preventing fraud, or for tracking errors (“technical data").
The legal basis for such processing is the protection and exercise of our rights and legitimate interests, and/or the rights and legitimate interests of third parties, in particular, monitoring and improving the quality of the Service, as well as preventing, detecting and investigating fraud, criminal activity or other misuse of the Service, and preventing security threats.
2.4. We may process your communication data.
Communication data is information contained in or related to any message that you send to us or generate using the Service.
Communication data includes:
1) All your correspondence, requests, and other communications that may be sent and/or received by our Support Team as part of the dispute resolution procedure, through Support requests, emails, or any other means of communication; and
2) Your messages, file attachments, and other data that you generate, mainly when communicating with other Users.
Communication data may include an email address, user name, avatar, IP address, full name, audio and video files, and when manually verifying User identification data: a photo of an identity document, a photo of the User, a photo of a utility bill or a similar document. The Service's system can also randomly take screenshots of your communication process with other Users. Communication data may be processed by us for the purposes of User interaction, record keeping, dispute resolution and resolution, prevention of illegal and undesirable behavior, as well as in order to improve the quality of our service and the quality of Service. The legal basis for such processing is the protection and exercise of our rights and legitimate interests, and/or the rights and legitimate interests of third parties, in particular, the proper management of our company's Service and activities, and the prevention of illegal and/or immoral behavior.
2.5. We may process data related to notifications.
Notification data is information that you provide to us for the purpose of subscribing to our e-mail notifications, SMS notifications and/or newsletters. Such information may include your email address, phone number, username, and full name. The specified data may be processed to send you appropriate notifications and/or newsletters. The legal basis for such processing is your consent. You can unsubscribe at any time by contacting us, unchecking your Profile Settings, or clicking on the link provided in our emails to cancel your subscription.
2.6. We may process any personal data related to you when it is necessary to participate in court proceedings, both in court proceedings and outside of court proceedings.
This may include using information to ensure that our activities comply with legal regulations, to participate in pre-trial dispute resolution procedures, to participate in court proceedings, to monitor and conduct investigations for security purposes. You agree that in the event of a dispute between us and you, your personal data may also be used by us as proof that you actually used the Service. The legal basis for such processing is the protection and exercise of our rights and legitimate interests, your rights and legitimate interests, as well as the rights and legitimate interests of third parties.
